trate de resetearlo presionando el boton de encendido y presionando la pantalla y no hay caso, alguien puede darme una mano ? gracias

Buenas Noches, por lo que veo tenes una falla en el software del garmin, te recomendaria que lo lleves a un servicio tecnico para que te lo actualicen, o si bien te das mañas con las cosas, podrias buscar un paso a paso de como actualizar el garmin, si no lo consegis abri una pregunta qe si lo consigo te lo adjunto, sinceramente es lo unico que se me viene a la mente, espero qe te sirva mi ayuda, Saludos, Att Fede.

Muchas gracias.ya me diste una pista por lo menos

Te recomiendo que busques la solución en la página de Garmin, ahi dicen como arreglarlo: Why won't my nuvi 30, 40, or 50 go past the Garmin logo screen when I turn it on? 02/01/2013 We've discovered a problem with the nuvi 30, 40, and 50 products that in some cases will prevent them from booting up successfully. A software fix has been released that will resolve this issue, please follow the steps below. Things you'll need A PC running Windows XP or newer (This process will not work on a Macintosh OS) Your nuvi 30, 40, or 50 device mini USB cable to connect your device to your computer Access to your vehicle and power cable once you have completed the recovery process Update your Software Download and install the Garmin USB Drivers Download the Recovery Application and corresponding recovery file for your device, and save them some place easily found, like your Desktop: nuvi 30 Files: Recovery Application nuvi 30 recovery file nuvi 40 and nuvi 50 Files: Recovery Application nuvi 40 and nuvi 50 recovery file Drag and drop the .rgn file on top of the Updater.exe Recovery Application. The application will launch If a runtime error is encountered, reference the article What should I do if I receive a runtime error while using the Updater.exe application? With your device disconnected and turned off, use your thumb to apply pressure to the upper-left hand corner of the touchscreen While still holding the touchscreen, connect the device to your computer using the mini USB cable The Updater program will detect your device and will list the device in the "USB Device" drop-down menu From the computer select the radio button next to "USB Device", Click OK, and let go of the touchscreen Your nuvi will now go through the process of updating software. It may power off and on during this process. Once complete, your device may display the following message: The software on the device is newer than the software you are attempting to install. Installing the older software will erase all user data. Install the older Software? If this message appears, please select No Disconnect your device from the computer and connect it to your vehicle power cable while plugged into a live power outlet in your vehicle Your device should now be recovered and updated.