Thanks, I already solved the fault as you mentioned, take out the tuner from the chassis, remove the cover and carefully solve the tuner insert clean it well and verify that it does not make contact with other tracks, then assemble it again and mount it on the TV chassis.
Successful result when switching on I was able to change the channels normally.
Excellent !!! Thank you for commenting on the procedure that I do this will serve for future technicians who make similar consultation ... Jilwerth success