Diagram Here
https://diagramasde.com/blog/25802/Philco-chasis-CM-003-pdf-PHILCO-TV20V4-CM-003.html
In the diagram it can be seen that the inputs AV1 and AV2 are connected in parallel, so if one of them does not work the problem would be in the VIDEO input connector (Internally it has a switch)
So the diagram is wrong. If colleague Javier says that the auxiliary inputs according to the diagram are in parallel. If you have front AV audio and video you must also have it in rear AV. And memory has nothing to do with this failure.
Or the entries DO NOT go in parallel.
Keep in mind that many times, the diagrams differ and there are variants compared to the card circuit.
If the colleague replaced the EEPROM and the fault disappeared, the logic indicates that there was the problem.