HELLO I HAVE TWO DIRECTV 11 DECODERS, TURN ON AND APPEAR "DIRECTV RECEIVER DIAGNOSIS TEST" AND THEN IT IS OFF, I NEED URGENT HELP, WHICH CAN HELP ME. I HAVE MEASURED ALL COMPONENTS AND ALL VALUES ARE NORMAL, I DON'T KNOW WHAT TO DO

THE APPLIANCE NEEDS SOFTWARE UPDATE, I DID IT ALREADY AND I SOLVED THE PROBLEM, THANKS ALSO @Victor E

hello friends greetings it is necessary to update the software, however the type of deco is one of the oldest and directv is looking for a way to get them out of circulation since with these teams they make certain illegal matters and they should not have them operational, That is why the only way to do it is in their updates, since at some point some equipment will not support it and this begins to generate some failures, such as signal, audio among others ... if you are in Venezuela here I leave you to Contact us and we can provide online solution. we're at your service

At what time should I press the power button to download the software, when I turn it on or after it shows the diagnostic screen of the receiver?

Hello good, I would like to know how you solved the software I have a long inactive one and I would like to update it.