Hi, I have a hikvision 7104HGHI-F1 series dvr without wanting to erase the program to see the cameras on my mobile from my cell phone. I forgot the password to enter the dvr. I already did all the steps that comment on the forum but like another user after generating the code on the page I have no option to enter it to the dvr in the password recovery window. I thank the help

At the moment of starting the session where the user screen and password appears, in the lower left you have to double click with the mouse brings a hidden button .. this must be done directly in the DVR Then another screen appears with your serial number, where you will be asked for the password you generated. THROUGH HIKVISION TOOL you connect to the same network or directly to the UTP cable dvr, once you have the key go to the bottom where it says Password DEFault .. Greetings .. I hope you have already served ..