hello, you say it was and testing it directly works ... you have seen if you mounted it well and the membrane presses the button well ... see that the reclined plates have separators and many times these are long or short and when putting non-original plates some of these may be pressed and not responding to the power button ... check their free movement ... try it and comment ... I tell you why it happened to me in glasses and electrolux ... Beyond that many we deny with the costs of the original plates we always end up buying from them when seeing that the alternatives always end up failing or presenting some type of problems ... I have bought rp brand of both glasses and electrolux, I dream in some cases and 30 percent problems .. the company has a good after-sales service but that is not enough for the garron we grab ... it expresses this concept well to the customer .. he will understand when paying .. since having to go two or three times for a repair seems unprofessional and as I said before garron absolute for us ... greetings and luck