Regards! I have this problem in a Frigidaira brand fridge. I commented that the evaporated never freezes, but there is always an excess of temperature. I know that the thaw cycle is doing well, the advance is not destroyed and the thermostat is graduated in the mino. The lower part of the refrigerator, the refrigerator, works well, but the freezer forms ice even at the door. I can't think of anything that could cause this.
I leave some pictures:
https://cdn2.yoreparo.com/uploads/imagen_post/0004/01/00668450f4540f55fdc97143d822e65c77f795c1.jpeg
https://cdn2.yoreparo.com/uploads/imagen_post/0004/01/b9b5e135a6e412852f67bfea00c0eb917dd2dcad.jpeg