Good Mr. Edujunin, you say that the air is 220 Vac, but neither the compressor nor the fan motor works in the outdoor unit? If so, then we are doing well. you should check the cable that connects the internal unit with the external unit and that cable comes with 3 cables inside and each one of them must be connected to the L1-L2-GND terminal strip. check the programming of the remote control and it must be in COOL-- 20 Centigrade. Check the Air Display and see if it indicates any Error or Failure ... for example E2 --- F2 ... Regarding the measurement of voltages that you made in the terminal board I think you did not perform them properly .. and we will perform them correctly ok and follow these steps: (1) disconnects electrical power. (2) disconnect the 2 cables from the terminal block and leave only the Gnd one connected. These 2 cables that you disconnect should not make contact with each other or with the metal. (3) connect the electric power. (4) use the Tester on the Vca scale, at 750 vol or at 300 vol and connect each end of the Tester to each cable. (5) you have to turn on the air unit and after 3 minutes you should arrive at the 220 Vac Tester, that is, wait for the indoor unit to send or pass the voltage to the external unit. This way you are measuring the voltage is correct, since with the 2 wires connected, what you are doing is measuring a false voltage or a voltage return. you should check the wiring of the external unit and for that you remove the top cover. Mr Edujunin summarizing, that fault has or may be due to these causes: Note when it does NOT work, neither the compressor nor the fan ok. (a) temperature sensor failure. (b) poor programming of the remote control. (c) failures in the interconnection cable between the indoor and outdoor unit. (d) Compressor relay damaged. (and)