Good I have an air window that turns on 10 minutes and the equipment that can be thanks is turned off

I think that the problem you have is a lack of maintenance, it usually happens that when the condenser is too dirty the price rises and the equipment is turned off for compressor protection

The problem points more to an electrical or electronic failure, since if it were turned off by opening a thermal protector, the forcer would be functioning. What kind of commands do you have? Mechanical or electronic?