Good evening, I am writing from Queretaro. You can't reset the fault Later I review and share the information. You could upload an image of the error it presents to you. Well, I already have your information. I sell these equipment for many years for sublimation, the fault is related to the ink system. You can have these options with which I could solve the faults. one is to change the waste ink collector another is to do a cleaning from the pc No negative pressure is formed in the maintenance unit (nozzle / filter obstruction) (tank 2 error) eror gel.png [15.15kb] eror gel2.png [105.71kb] as such the files are heavy if you require more information leave me your email and contact you. I am a brand distributor another option is to try to reset from system