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Printers

Hp laser jet printer 2015 paper jam rear door

Jose Manuel Villoria Torr
hace 5 años
hace 5 años
Good afternoon I have a hp 2015 which presents a jam with the back door I changed the fuser and still jamming but when opening the back door if you print but leaves the sheet behind how I can fix it
ancarlaser
ancarlaser
4.399
hace 5 años

Dear, it locks leaves in the fuser zone? Retained between the two fuser rollers or folded ?, Locks whether you send one or several sheets? When you mean you changed the fuser, specifically, did you repair it? You put a new one Does the beginning of the blade appear outside the fuser? Can you attach an image with the blade locked? I await your comment, best regards

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Jose Manuel Villoria Torr
hace 5 años

Good morning thanks for the information and if I put a new fuser and keep working the sheet in return when I open the back door there if all the prints you send out, change the sensor for another but still the lock

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ancarlaser
ancarlaser
4.399
hace 5 años
hace 5 años
Jose, when you open the back door, the printed sheet does not advance to the front exit, and, between the two fuser rollers and the upper exit, there is an axle with rubber wheels, which face two plastic wheels (these They have a spring that presses them against the drive shaft: 1 output drive shaft 2 wheels facing the drive shaft 3 two plastic plates that accompany the exit of the printed sheet (they have to have a smooth movement, do not offer resistance, verify that they are not locked The drive shaft must be rotating when the fuser rotates, that is, when the blade passes, if the shaft does not rotate verify that at its right end it has a gear that couples with the other gears If the blade reaches that axis, and it does not rotate, or has the plastic wheels off the hook, or the absence of the spring that presses them, the mechanism will not make the leaf pitch possible. Check all these details, and comment, best regards
Jose Manuel Villoria Torr
hace 5 años

Thank you very much brother it was a gear that had put it wrong and x that the fuser xq was not doing its job well when the daughter left the fuser towards the exit tray there is another roller which turned but the other way around

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ancarlaser
ancarlaser
4.399
hace 5 años

I'm glad you solved it, thanks for sharing your experience, best regards

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