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Printers

Does not recognize new cartridge hp 3515 deskjet

sure

hace 5 años

Hello how are you, I have a Deskjet 3515 HP printer, error message comes out: Black Cartridge Problem. I bought a new one but the message persists, I have cleaned the contacts of the cartridge and where the black cartridge is located in the printer. To print I have to remove the Black cartridge and leave the color one. Will it be a problem inside the printer? Thank you very much for the collaboration and help that can support me-

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Raffles

856

hace 5 años



hace 5 años

Hi good day! Maybe if you have problems with the contact of the cartridge, is your device still guaranteed ?! If so, you have validated, because in these cases it can be complicated to repair it, the truth is unknown if that piece can be replaced. It would be to see if any forum partner knows more about these cases and can help you. Regards!

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sure

hace 5 años

Hello, how about thanks for your input but the printer has no guarantee, will it be necessary to get a reel where the cartridges go?

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Raffles

856

hace 5 años

Hello, it can be or also, check the flex cables that are connected to the cart of cartridges, you just have to be very careful because it is a very delicate area, do you have experience with this type of printers ?! If you do not have it, I recommend that you take it with a specialist so that it can help you or advise you if it is convenient to repair the equipment, because I do not know how much expense these devices generate, you comment on how your progress is going. Luck!

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