Good companions This printer gives a picture of paper jammed in a drawer 2 when I have it printed or photocopied, but the paper does not dry out of the drawer. I'm looking for some information on how to solve the problem. Health.

You would have to check the feeding gums these with time of wear, first before changing them you can clean them with rubber regenerator or with alcohol, sometimes they are usually dirty especially if you use recycled paper, if it keeps jamming you will have to replace the rubber and the sepearation pad of the tray. To remove the rubber, either to clean or change it you have to follow a few steps look at this video. Regards

Good companions again. Already change the paper pick-up rubbers but still the same. It always gives me paper jam in qualquer of the tray. I inform you that the paper does not apanha.