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Printers

HP 2015 printer grabs more than 1 sheet.

gringox
gringox
14
hace 6 años
hace 6 años
I have a hp 2015 printer and randomly, it swallows me 2 to 3 sheets. Either in tray 1, 2 or 3. I made him a change of pick ups and separation pad. The issue is that it continues. Will I have to change the springs below? I already tried changing the leaves (I clarify not to waste time hehe) Another option I read, but did not try. It is to sand the surface of the separation pad a bit so being rough should turn on better. What do they tell me about that test?
Raffles
Raffles
856
hace 6 años
hace 6 años
Hi good day! Try checking the solenoid and clutch, it is very common that these pieces fail and gives you the problem that grabs more than one sheet at a time until it marks you paper jam, check the solenoid, bring a black sponge and can that is already worn, remove it and replace it with some price stickers, it is simply so that they do not make contact metal with metal. The Clutch has a spring inside, make sure that it is not out of position or out of position, adjust it and also verify that the gears that join the clutch are in good condition and well positioned, this may also cause this failure, Once you verify all this you send tests, tell us how your progress is. Luck! Regards!
gringox
gringox
14
hace 6 años

Sorry, what I meant when you swallow 2 to 3 sheets randomly is that you do it on top, it seems that the separation pad is worn, but in reality it is new. Could it be that the spring has no strength? It is in tray 1 that gives me the problem.

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Raffles
Raffles
856
hace 6 años

Ok excuse me, it may be what you mention about the spring, you already tried changing the tray or making comparisons if you see what difference you see from one to the other, to make it easier to find the problem of why you take extra sheets.

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gringox
gringox
14
hace 6 años

Yes sir, it was the Solenoid no more. I cleaned it with alcohol and put paper tape on it. I stay chanta !! Thank you.

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Raffles
Raffles
856
hace 6 años

Hi, how are you, how good you could solve your problem.
Regards!

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juliobsas
hace 6 años
hace 6 años
Sure if it continues to feed more, it must be the solenoid that when it operates and closes it takes time to take off because it has a type of rubber so that it does not make much noise and ends up rotting, caused that it does not separate and continue taking leaves. clean with alcohol and take out everything rotten
gringox
gringox
14
hace 6 años

Yes sir, it was that !! Thanks for the input! :)

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