Hello friends of I REPAIR, it is a pleasure to be able to communicate with you, I am from Peru, and I have a problem with my Epson T50 Printer: It all started that every time I made an Impression I had to star cleaning heads with the program of the same Printer, all good until there, but one day just as usual I cleaned the print head print and the Machine stopped, I left a machine Report that the internal print counter reached its maximum preset by the manufacturer .; Perfect, I downloaded the RESET T50 software or program, I followed all the steps for the reset, and in the end it tells me: click on INITIALIZATION TO RESET THE PRINT COUNTER (WAIT 20 SECONDS) PASSED THIS TIME DISCONNECT THE PRINTER AND CONNECT IT AGAIN; but I waited for approximately 20 seconds and I didn't turn it off, I just clicked on FINISH, and then I turned it off and went back to Connect and I got two Red lights that flash at the same time and a message that said GENERAL ERROR I already did the maintenance of the heads, Cleaning of spilled ink, but it is still the same in GENERAL ERROR And when you hit the PAPER ROLLER on the printer's power button, it takes a quick turn as if it were pulling or loading paper. that's all I don't know what to do please help me take away that general mistake. many thanks friends.

Hi good day! It may be that the reset you did was not performed correctly and for that reason it marks the general error, did you try to do the reset again ?! If this is not the case, try resetting again, this may solve the error, tell us about your progress. Luck! Regards!