HELLO GROUP COMPANIES B NIGHTS, A QUESTION, IS IT COMMON THAT THE ENGINE DRIVER OF THE CAST UNIT DOES NOT WORK? THE MACHINE WAS WORKING WELL BUT ATTACHED UINA SHEET AT THE INPUT OF THE CAST UNIT, IF I TRY TO REMOVE ANOTHER COPY IT HAPPENS AGAIN, REMOVE THE COVER AFTER THE MACHINE AND I REALIZED THAT THE ENGINE THAT PROMOTES THE KNEES OF FUSED DOES NOT TURN, I WILL PROCEED AND CHANGE THE ENGINE, BUT MY QUESTION IS THE FOLLOWING THAT THAT ENGINE IS THAT THE MOTOR FAILS, IS THERE ANY CODE TO CHECK IT AND BE SURE THAT THAT IS THE FAILURE? THANKS FOR YOUR ATTENTION AND GOOD NIGHT

Hello, in service mode, there is an app to verify the operation of this engine menu * 1934

open the door and take out the cast unit has a screw on each side, disconnect it carefully and out check that it does not feel hard turning the gear and there you will notice if the gear is damaged or heavy lubricate, get (thermal silicone) you you put on both ends equal to the pressure roller this equipment does not have a drive motor for the fuser is just a main motor

problem solved, thank you all for your advice