Good morning. I have the following problem, where I work we have a Ricoh Aficio mp 5001 multifunction printer, when I share a folder in windows 7 if it works, but now that I have been asked to migrate to windows 10 I do the same step, the printer does not work the user does not detect, They have already updated the printer framework and nothing. Below I describe what I have done: [list] [*] The strangest thing is that on my laptop that also has windows 10 if it worked, using an outlook account [*] try using a local account on different machines and it doesn't work [*] These machines using an IP with full privileges and nothing [*] Format the machines by assigning an outlook email created as a normal user and it didn't work [*] Check on other machines if the shared folder is opened and opened [*] Set up the account on the printer just like my laptop, with outlook email and password and nothing [*] On the machines activate the detection of devices and share files [/list] I don't know what to do, I hope you can help me