Hello friends. I got a multifunctional canon image runner 1435i that when turned on a message appears that says: Adjusting the drum unit ... Wait a moment. The imaging unit has a chip, but another technician tells me that you just have to change the cylinder. I did maintenance on the imaging unit to check the condition of the cylinder and I see it well. My question is whether to change the chip or is there another solution. I hope you can help me. Thank you.

Good afternoon mate, there are different tricks for the reset but it is to stop the machine if you obviously do not know how to do it I would advise you to put another chip and discard it. a hug