yunior skinny you are a master, thanks for taking the time to support me I managed to solve the problem I owe you a graceaaaaaaaaaaaaas
How about Juanr, if you look, it is easy to download the program but, look for it on the Internet as full you install it and at the time of installing it connect your phone there it should appear that you already recognized it after just telling you the steps and it will tell you what it will do a scan of the phone, it may not work at first but you do it again and ready it works