friends I have this alcatel pixi everything works fine but the image gives me a very intense white but with video there I send two photos one of the alcatel with the fault and mine to compare the difference here is the data of the alcatel pixi3 4.5 onetouch the model is 4003j thanks

and the photos??? You say it gives a very intense white? Teach to see to diagnose you! It is probably a backlight problem!