I thank you if they connected the neutral wings to me instead of the phase. Excuse me, I would like to correct myself that it is better to pass the neutral directly or connect it to the neutral bar. And it is supposed to be the only correction or this change affects ladder dampers and contacts
The neutral goes to the neutral bar (which is not the same as the physical ground) and the phase goes to the pads
Due to the high risk that this task means, it should be performed by someone with experience or ask the distribution company to interrupt the supply for maintenance tasks
thanks if the problem is in the load center abusing a little there I can start a physical ground or I have to bring it from the meter thanks
Hello, look at the physical protective earth you can put it from the load center, remember that you should not communicate with the other physical earth of the meter, (if you are in Mexico), that is, you must have 2 physical land, 1 service at the foot of the meter to land the neutral, and 1 protection inside your entire installation of your home, greetings