Hello!! My query is about this Washer that unexpectedly does not work and I watch the drum as "dropped" or displaced about 5 cms. down. It was loaded with water and not centrifugal in the last wash before the malfunction. What would repair to do? ​​ 15045741895581595277464.jpg [386.78kb]

Hi it is very likely that the drum governor has been damaged or the star holding the drum is broken. If you remove the back cover you will notice quickly. Rate response. Greetings.