Hello, if you load water while unplugged, it is due to the failure of the solenoid valve, if you load water when it is plugged in, it is due to failure of the plate, now if you load water when starting the program and never cut the load, the problem may be in the hose of the pressure switch, it may be loose, covered, punctured or loose in its inserts, the pressure switch may also be damaged or have some false contact or cable cut, the washing machine is manufactured by drean but is sold as a second brand of this, check these items and comment , Cheers.