buenas, tenemos un tac ge hispeed dual, que presenta el error  "code: 20-1001-13 error detected by : ogp hv on was not activated by jedi on helical scan after expcmd was activates by xg error phase is 4 code is 60. detail error code: 60 9 0319h exposure error: kv unbalanced detected".

alguna idea de como resolver este error. gracias de antemano.