Buenas para que por favor me colaboren con este problema, me presenta un error que dice E013. Les agradezco Que puede estar pasando allí.

E13, Heater Not Switching Off The microcontroller has commanded the heater to switch off (Heat TP1-17 high). However, the heater status signal from U23 pin 8 remains high indicating that the heater is on. This error code can be triggered without an actual failure having occurred, because of a thermal switch in the heater neutral that opens at a temperature of 76.7°C. When the thermal switch opens, it causes a logic high heater status signal, which illuminates the heater status LED and signals the microprocessor that the heater is on. The thermal switch normally opens for a few minutes when a hot incubator is switched off because of residual radiant heat and the lack of a cooling air flow. If the incubator is restarted before the thermal switch has cooled, E13 may appear as soon as this alarm is enabled (approximately three and a half minutes after power up; normally, a period of three and a half minutes is sufficient to cool the incubator). Check to see if the thermal switch has opened as soon as the error occurs, before it has had time to cool down. The thermal switch opens at a temperature of 76.7°C and is located on the back of the controller. Because the decimal point is not illuminated, you must divide the reading by 10 to obtain the temperature. The second possibility is that the thermal switch has failed in an open position. Disconnect the power cord and do a continuity check between the two terminals of the thermal switch. The resistance should be less than 1 Ohm. The third possibility is a shorted solid state relay. Replace the relay. If the problem persists, replace the control board.

Ohio care plus incubator ami me aparce el error E012 me pueden ayudar por favor cuando la enciendo me aparece enseguida falla F5 y después aparece error E012