Good morning I would like to request your support with this problem that I am having with an assembled computer, I don't know what to do anymore. The problem is that the computer is hung randomly, sometimes it turns off the mouse and keyboard and sometimes does not turn them off, this equipment is used by an accountant, only teamviewer, excel, word and a browser are used to listen to music online . The following tests have been carried out: Virus and Malware Search (no news) MemTest64 (No problems in both RAM) Hard Disk Analysis ( sfc / scannow, [b] chkdsk, no errors detected) Deletion of Temporary and arrangement of records with ccleaner. The team consists of: Software: Windows 10 Pro (Updated, Original) Office 2016 (Updated, Original) Nod32 (Updated) Hardware: Ram Adata Memory 4Gb DDr3 1600Mhz (single channel) Memory Ram Kingston 2Gb DDr3 1600Mhz (single channel) Adata Solid State Unit ASU650SS-480GT-R MB Sabertooth 990fx R2.0 (Updated Bios, Updated Drivers) Power Supply Cool Master 750W Nvidia GT 1030 2gb Video Card (Updated Drivers) Generic Cabinet Something I have noticed that I don't know if it is relevant is that the cabinet touched it and gave me touches. [/B]

Hello, if you just formatted and reinstalled OS and it remains the same then it is the hard disk must have physical damage, try a program to scan hard disk errors for example VICTORIA, scan and if they come out if you get serious errors then the disk is not In conditions such as to support an OS you must change a new one or if you have another one in good condition. Try that and comment. regards