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Lenovo ideapad 320, stays locked

Marcelo Ezequiel Lavia
hace 6 años
hace 6 años
Hi, how about, buy a new ideapad 320, use it for a week. But when it starts sometimes it stays locked where one enters the password. I have mou se and keyboard, but the box for entering it never appears. Nor does he let me turn it off with the button. I have to wait for the battery to end before it restarts. I also hear the disk work.
Salvador perez maximo
hace 6 años

hello good afternoon, press and hold the power button and see how it goes out if it is new I fear that the problem is that you do not know how to use it I say and try to click on the touch box so you can enter your password comment please receive kind regards ok friend.

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Marcelo Ezequiel Lavia
hace 6 años

Haha, I already tried that and it doesn't go out. Of course I tried everything to make the password appear

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Salvador perez maximo
hace 6 años

JE JE so then to guarantee oki friend.

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Marcelo Ezequiel Lavia
hace 6 años

The truth is that I'm looking for someone who knows more than me or something similar happened to him with this machine

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Salvador perez maximo
hace 6 años

Man, keep in mind that if you open or touch it, you lose the guarantee, it is also a not very normal atypical breakdown, also take into account its technical and material means which it does not give us reference for and it would be easy to repair it since it gives me the impression that it would be fixed with a simple formatting and reinstallation of the so it might be complicated and it was a matter of harware but it has an arrangement everything depends on having a lot of experience in what is right and if there is a similar case I go to my toshiba to see if I find from there I have some similar case, I hope that some partner helps.

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Salvador perez maximo
hace 6 años

Take a look at what I sent the manual of your Lenovo and it already tells me I am studying it to see if anything comes about it I remain at your disposal in this same forum I send greetings oki friend.

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Marcelo Ezequiel Lavia
hace 6 años

Good thank you.

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Salvador perez maximo
hace 6 años

Do not say goodbye as soon as the manual says your model has a reset to restore it from the factory in these cases try and tell me that such a man the thing is that it fits well as it should be and nothing and on the contrary thanks to you because I did not know about the reset button of that model so that you see that the technicians are not gods we are mere mortals that we learn every day now I am passing your manual to an external disk greetings oki.

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Marcelo Ezequiel Lavia
hace 6 años

Well, interesting about the reset, thanks. I only found a very small hole next to the memory card, very difficult to enter something. Will it be a button ?. At this moment it is totally locked and I cannot turn it off. Also in the week I will call the guarantee.
The battery is integrated so I can not take it out and also has no DVD player.

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Marcelo Ezequiel Lavia
hace 6 años

Hello again, I wanted to let you know that by pressing the button, after a while it started well again.
I'm going to try it, and anything take it to the warranty. At least I know how to restart it if it stays that way.
Thank you, you were very helpful.

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oscar gallegos sixteen
hace 6 años

even with a toothpick- turn on, in the indicated hole with a curved arrow, from there will you start your ignition button and uppercase block?

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Salvador perez maximo
hace 6 años
hace 6 años
hello again if it is not solved with what I said make use of the guarantee ok friend.https: //download.lenovo.com/consumer/mobiles_pub/ideapad320-15isk_320x-15isk_320-15ikb_320x-15ikb_320-15ikbtouch_ug_pt-br_201704.pdf
Marcelo Ezequiel Lavia
hace 6 años

Thanks Salvador walked the reset, at least I take it out of the coma. If the problem persists I take it to the warranty. Regards.

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