Hello, with the datasheet you can verify the power of that integrated. pins 7 and 21 12v. and pins 5 and 23 stambay and mute respectively. (5v both), if these voltages are not present, it does not sound.
you can test on pins 12, 13, 15 and 16 with a trace signal the presence of the sound. (signal trace: low watt amplifier, for signal tracking)
I have checked the values and have the following:
Pins 2-5-23 and 26 = 3.2V
Pins 7 and 21 = 11.6V
Pins 1-3-14-19-25 and 27 = 0V
These coincide with the values that you indicate in the image. The others I have in "0" V, reviewing missing values of 7.1 V and 6.9 in the remaining pins. I appreciate the support