My control of my smart tv tlc does not pass the channels, it worked very well and suddenly ... nothing, already remove batteries, reprogram channels, disconnect the screen and nothing ... help, have a week to buy it!

Friend to start ... tell me if the tv without control works well ... bone of the control that has the built-in tv ... also look at the control if all the buttons are running, not only those of the channel change .. 1.If you have the built-in tv remote control ... or it is a problem with the remote control or the system that has the TV to receive the signal from the remote control 2 ... if some buttons are on the remote control and others are not, they are the contacts of the control 3. If the remote control that has the TV is running and you don't have any control at all, the control is totally failing ... I mean you would have to check if the batteries are in conditions which is the most obvious in your case if is that it is new ... why the batteries that bring the TV will know what time they have in the package ... And there are other failures of the control ... as falls tend to loosen the LED that points to the TV ... or the resonator that is located inside the control ... it is usually an orange element ... if you do not know much query or watch videos on YouTube with. I hope it helps ... greetings