Hi, I have a kretz.novel eco 2 balance, which when I add and press the total key, the total appears (all good) but I press again to return to 0 and it does not stay the total hanging and I have to turn it off and turn on. Does anyone know what the problem is? Thank you

Hello good afternoon. You must have the automatic ticket printing ON, the balance tries to print and as the printer cannot find it, it is waiting. I leave you the complete manual of programming and use. Look at page 30 how to deactivate the printer. Regards. Discuss how it went. KRETZ_NovelEco2.pdf [1.48MB]

Hi!, I give you a healthy tip !!, most of the scales of this brand have the problem of airtightness, and they enter cockroaches inside it, disassemble the scale and take out the main board !!, and clean it with Isopropyl alchol or, alternatively, by common alchol!, rubbing the printed circuit with a toothbrush, then let it dry for a couple of hours or dry it with a hair dryer !!, successful !!, try it is very simple and effective !!

hello do you use the delete key? test if the button is fine and if the cable that connects the keyboard is fine .. and what our multilith friend says is true that mark usually suffers when a good cleaning is filled with cockroaches will help you a lot.

Two things, the balances accumulate the totals and need to be asked for Grand Total because the capacity exceeded and can not be added, or it could have been locked, in the sheet that comes as manual explains how to return to the initial configuration of factory or factory reset