Hello, good morning, my query is the following, I have a balance LCD report, which is working well, but it takes a long time to transmit, configure it and from a command window I ping and respond without problems, from the advanced menu of the balance too I made communication tests and it gives me correct, delete the data, install two versions of iTegra and it remains the same, when I do a communication test of the iTegra, it passes 100%, it completes it without error but it takes a lot of time, and if I pass the Data or talk. The same thing happened to me on another scale and it was because the scale model was not configured correctly in the iTegra, but I already set up several models too and it remains the same, I don't know where the problem could be, thanks.

Thank you very much companion for your help, I found the fault, and I comment because surely we can comment something more about it, on the communication board I found some cold welds, solved and was solved, I thought that having a correct ping guaranteed communication correct with the equipment, but I realize that it is not, the ping only serves to verify that there is communication with the ethernet board, but not necessarily with the balance, and the problem was between the ethernet board and the Main board, I clarify this because I have a 3600 with the same error and the ping is correct but obviously there is a problem between the communication board and the Main, thank you very much